This study aims to know, understand, and describe the process of formulation, the success rate of implementation, and the empirical factors that can be learned from the innovation of Public Safety Center (PSC) Program of Tulungagung district. This research uses qualitative approach with descriptive method. Source of data obtained from primary data and secondary data. Technique of collecting data is done by interview, observation, and documentation. The data analysis uses interactive model analysis proposed by Miles and Huberman. The result of the research shows that the process of innovation formulation of PSC program policy in Tulungagung district started from the analysis of various problems, mainly from TEMS program since the end of November 2015. TEMS program was originally initiated by Doctor Bobi Prabowo, as the head of IGD dr. Iskak Tulungagung. Some time later, the program changed to PSC which is the initiation of Tulungagung district, Syahri Mulyo. This PSC program is formulated by the dr. Iskak Tulungagung through the formulation stage of the policy up to be ratified and stipulated in the form of Regent Regulation. The success rate of the PSC program is seen from the strategy factors pursued, including the type of program strategy, and the resource support strategy. Empirical factors that can be learned from the PSC program is very diverse, ranging from the process of formulation, response time, coordination, to budgeting.
Keyword: Innovation; Formulation; Implementation; Integrated Emergency Service Policy; and Public Safety Center Program