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Faktor\u002DFaktor yang Berhubungan dengan Kelengkapan Dokumentasi Pengkajian Rawat Jalan di Rumah Sakit Awal Bros Batam Tahun 2016 Image
Journal article

Faktor-Faktor yang Berhubungan dengan Kelengkapan Dokumentasi Pengkajian Rawat Jalan di Rumah Sakit Awal Bros Batam Tahun 2016

Documentation  is as a communication tool where documentation in providing nursing care will be coordinated to avoid or prevent repetitive information. Documentation as a mechanism of accountability which contains documentation standard rules or provisions on the implementation of documentation, therefore the quality of the documentation truth will easily be justified and can be used as a protector of the lawsuit because it has a legal standard. Document as individual nursing care facilities, as a means of evaluation, and as a means to enhance cooperation between the health care team. This study aims to determine the factors that related to the documentation  completeness. This type of research is descriptive analytic approach of Cross Sectional study. Sampling using total sampling technique. Respondents in this study were 51 people. Data retrieved by distributing questionnaires and observasi, there was significant relationship between motivation and completeness of documentation with the value (p = 0.002). There is a significant relationship workloads with complete documentation with a value (p = 0.039). there is a significant relationship between supervision with the completeness of the documentation with the value (p = 0.003). It can be concluded that the completeness of the documentation associated with motivation, workload and supervision. Agencies are expected to hospital in order to improve the support and teaching to nurses in order to obtain complete documentation, and for further research in order to add a variable that supports the completeness of the documentation
Hubungan Mutu Pelayanan Kesehatan dengan Kepuasan Pasien Rawat Inap Peserta BPJS Kesehatan di RSUD Selasih Pangkalan Kerinci Kabupaten Pelalawan Tahun 2015 Image
Journal article

Hubungan Mutu Pelayanan Kesehatan dengan Kepuasan Pasien Rawat Inap Peserta BPJS Kesehatan di RSUD Selasih Pangkalan Kerinci Kabupaten Pelalawan Tahun 2015

Satisfaction is a key indicator of a standard health facility, which is a measure of patient care. Low patient satisfaction will have an impact on the number of visits that will affect provitabilitas health facilities. Based on data from hospitals selasih Pangkalan Kerinci, knowable Number bed Occupationcy Rate (BOR) in 2014 was 68.57%. The purpose of this study to determine Factors Associated With Care Inpatient Satisfaction Participants BPJS Healthcare In hospitals selasih Pangkalan Kerinci Pelalawan 2015. This research method is quantitative research design using cross sectional (cross-sectional) respondents are inpatients in June 2015. The entire sample of patients as many as 88 people, with sampling purposive sampling. The analysis is the analysis of univariate and bivariate with Chi-square test, measuring instruments used are questionnaires and using computerized data processing. The results were obtained with a tangible correlation between satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05, there is a relationship reliability with satisfaction in hospitals selasih kerinci base with the results pvalue = 0.000 ≤ 0.05 responsiviness correlation with satisfaction in hospitals selasih base kerinci with the result pvalue = 0.000 ≤ 0:05, there is a relationship with the assurance of satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05, there is a relationship of empathy with satisfaction in hospitals Selasih kerinci base with the results pvalue = 0.000 ≤ 0:05.