Psikologi Layanan terhadap Pemustaka dan Kualitas Layanan Prima

Hanum, Faridah

Abstrak

This article discusses about service psychology of users and quality of service excellence. Service or user psychology is a science that studies human behavior in the process of interaction work in service centers, that is between customers/ users and officers/ employees.

Metrics

  • 15 kali dilihat
  • 6 kali diunduh

Jurnal

Iqra: Jurnal Perpustakaan dan Informasi

Iqra: Jurnal Perpustakaan dan Informasi memuat artikel ilmiah dalam bidang ilmu perpustakaan, inf... tampilkan semua