National Education Standards as Indicators of school customer satisfaction based on objectives, principles, and types of services. Teachers as professionals function to improve the quality of national education. Teachers influence the creation of quality educational processes and outcomes. Teaching productivity is a mental attitude that is always looking for improvements to what already exists in the context of teaching will affect the academic and moral quality of students. Teacher professionalism, teaching motivation and participatory leadership of school principals each have a relationship with teaching productivity. So that the competence of graduates has a significant relationship with student achievement which can provide the maximum level of satisfaction for schools. This study uses qualitative methods through analysis of literature obtained from books, journals and other relevant sources. The results of this study indicate that this National Education Standard must be met for all educational institutions that run or provide education throughout Indonesia. This teacher professionalism is closely related to the teacher's role in the teaching (pedagogical) field, so that teachers need pedagogical knowledge and skills to support an effective teaching and learning process and will have an impact on the skills and competencies of graduates. The school management service principle demonstrates the school's strong interest in making it the standard. Indicators of the types of school management services in providing customer satisfaction include various activities carried out through program planning, program implementation, program evaluation, and program follow-up at the educational institution itself.