Journal article
Development of A Business Process for Obtaining Online Services in the Organization of Education
This article presents a case study of IITU JSC illustrating expansion in the use of online services at educational organizations. Online services mean such services as: obtaining a certificate from the place of study, receiving a transcript, submitting applications online, eliminating debt. To streamline the process of rendering such services online we developed a process map and some BPMN notation models such as "AS IS" and "TO BE".