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Deslida Saidah
Journal article
The increase in number of passengers is influenced by schedule, price, and improved infrastructure and facilities. The study aims to identify the effect of new schedule and price on service quality. ...
Devi Triyani, David Aroschi Lasse, Widodo Widodo, Husni Hasan
The research objective is to determine the impact of relationship management with land transportation service providers to the performance of the port with a mediation service that adds value to the P...
Werweti Werweti, Tjuk Sukardiman, Adenan Suhalis
The purpose of this study was to determine the relationship of operational management and service to customer satisfaction in the port of the archipelago Kendari. To collect the data, this study used ...
Ni Luh Wayan Rita Kurniati, Indra Setiawan, Sarinah Sihombing
The purpose of this study is to analyze the influence of rider discipline, motor condition and road, on traffic safety. This research is a quantitative research using path analysis method. The populat...
Erna Sulistyanti Widodo
The aim of this research is analyzing correlation between professionalism and service quality against the customer satisfaction. This research applied descriptive quantitative by using path analysis a...
Anaria Carini Melissa, Toto Hardiyanto Subagyo, Hadi Suharno, Suharto Abdul Majid
The objective of the research is to analyze the influence between Implementation of Safety Management System (SMS) and Competency of Air Traffic Controller towards Aviation Safety at Perum LPPNPI Ma...
Devi Destiani Andilas, Liana Angelia Yanggana
Sea Highway is one of the Indonesian government's programs that aimed at reducing price disparities that occur between the West Indonesia (especially Java) and the East Indonesia with the use of sea t...
Wahyu Wibowo, Irwan Chairuddin
The purpose of this study is to obtain information from businessmen about how far multimoda transportation system that is applied during this time can affect the efficiency of existing logistics costs...
Budi Sitorus, Christina Natalia Sitorus
The research objective is to identify and analyze the development problems of Lake Toba regional and support the accelerated development. The results are on the development of tourism region of Lake T...
Muh Kadarisman, Gatot Cahyo Sudewo, Yosi Pahala
This research aims to find out the relationship of strategic management, organizational culture and employees' empowerment with service quality. This research is carried on at PT Sillo Bahari Nusantar...
Mustika Sari Effendi
This research aimed to analyze the causes of irregularities on airplane medical evacuation (medevac) handling and find the solution and effective action. Method used in this research is fishbone. The ...
Budi Purwanto, Salahudin Rafi, Hentje Pongoh
The purpose of this study is to assess the human resources sectors of transport, telecommunications and tourism in a global perspective. This study is a literature study with descriptive analysis met...
Dharmayanti Dharmayanti, Dimas Dwi Permana, Elvina Elvina
This writing explains about encyclopedia book of Jakarta's Means of transportation using augmented reality technique. This encyclopedia book consists of 7 (seven) sheets which each one discusses about...
Amiruddin Akbar Fisu
One of the potential that can be used to solve the congestion problem that occurred in the city of Makassar is by utilizing channels as urban transport medium. Makassar City has three channels with an...
Lidya Nurlita Sabatini, I. Made Ardiana, Oce Prasetya
The objective of this study is to determine the influence of service quality and brand images to customer satisfaction and its impact on customer loyalty in PT Freight Solution Indonusa. The research...
Budi Sitorus, Tulus Irpan Harsono Sitorus, Prasadja Ricardianto
The purpose of the research is to identify the problem in the port management information system, analyze what needs to be managed in the port management information systems, provide recommendations o...
Euis Saribanon, Rohana Sitanggang, Amrizal Amrizal
This study aims to analyze and describe the direct and indirect effects between service quality and ticket fare through customer satisfaction to achieve customer loyalty of Perum DAMRI Land Transport ...
Brata Wuntara Umagapi, Siska Amonalisa, Lies Lesmini
The study's objective is to analyze the relationship of the documents service quality (X1) and the speed of loading and unloading of general cargo (X2) with service user satisfaction (Y) in Tubagus Ja...
Winiati Pudji Rahayu, Wibisono Wibisono
The utilization of Indonesia's fisheries potential should be supported by the development of fisheries industry, more specifically by the improvement on fisheries supply chain management. It is needed...
Fajar Hidayat, Francis Tantri, Devi Marlita
The aims of this study is to determine feasibility study of commercial air charter in PT. Sukses Mandiri Aviation. This research was conducted at PT. Sukses Mandiri Aviation, by using a qualitative ...