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Pengaruh Kualitas Pelayanan Driver Ojek Online terhadap Kepuasan Konsumen pada Gojek Area Tangerang Selatan

The level of competition between online motorcycle taxis cannot be avoided. Therefore, building relationships with consumers through providing satisfaction with service is absolute. The purpose of this study was to determine the effect of service quality on Gojek customer satisfaction in the South Tangerang. The research method used is quantitative with descriptive explanations. The sample technique used is Accidental Sampling with 96 respondents. The analytical method used is validity test, reliability test, correlation coefficient test, simple linear regression test, determination coefficient test and research hypothesis test. The results show that service quality has a significant effect on customer satisfaction. In other words, to be able to win the competition, one of thing should to do is making satisfaction on consumers. Therefore, Gojek needs to take concrete action in developing the driver's personality, namely friendly and helpful drivers. Through providing training and financial support (incentives) can be a good stimulus for drivers
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Pengaruh Struktur Modal terhadap Agresivitas Pajak dengan Profitabilitas sebagai Variabel Moderating pada Perusahaan Manufaktur Sektor Barang Konsumsi yang Terdaftar di Bursa Efek Indonesia Tahun 2011-2015

The purpose of this research is to know how big influence of capital structure to tax aggressiveness. In addition, this study also examined the moderating role of profitability for the effect of capital structure on tax aggressiveness. The research was conducted on consumer goods sector manufacturing companies listed in Indonesia Stock Exchange. The type of this research is quantitative research, while the sampling technique is done by using purposive sampling method. The sample of this research is 8 companies period of year 2011-2015. The independent variable in this research is Capital Structure. Then the dependent variable in the form of Tax Aggressiveness and Moderation Variable is Profitability. The analytical method used is classical assumption test method, linear regression, t test analysis, f test analysis, and path analysis using computer program SPSS version 22.0 and Microsoft Excel 2010. Based on the results of research conducted, pointed out that partially capital structure effect on aggressiveness taxes, and profitability moderate the effect of capital structure on tax aggressiveness
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Pengaruh Rekrutmen terhadap Kinerja Karyawan

Building an organization is not easy, it requires sufficient resources, especially humans. Employees are the company's most important assets, hence all organizational activities are carried out. Therefore, prepare it from the beginning (recruitment). The purpose of this study was to determine the effect of recruitment on employee performance. The research design used is quantitative and linear regression analysis, with a total sample of 50 and using saturated sample techniques. Furthermore, the study was tested with the stages of analysis that included a descriptive analysis of the questionnaire, a validity test, a reliability test, a linear regression test, a correlation coefficient test and a coefficient of determination test. The results of the regression analysis prove, recruitment has a positive and significant effect on the performance of employees of PT. Tata Sentosa with a regression coefficient of 0.703 and tcount of 8.001. This finding proves that performance can be explained by the recruitment variable. The better the recruitment system implemented will improve employee performance
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