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description Journal article public Jurnal Ilmu Komunikasi

Online Review: Indikator Penilaian Kredibilitas Online Dalam Platform E-commerce

Lidya Agustina, Alifia Oktrina Fayardi, Irwansyah Irwansyah
Diterbitkan 2018

Abstrak

Online credibility, either for a company or a merchant, is an important thing that have to be considered in the era of e-commerce development. Online review and online rating are part of indicators that used to represent merchant or seller's online credibility in e-commerce platform. The existence of online review and online rating in e-commerce platform may affect the prominence and interpretation aspects which is associated with online credibility. This is a conceptual paper which aims to describe the concept of online review and its relation with online credibility.

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  • visibility 67 kali dilihat
  • get_app 29 downloads