Explaining Failure of E-government Implementation in Developing Countries: a Phenomenological Perspective

Wahid, Fathul

Abstract

The empirical evidence indicates that most e-government implementation in developing countries suffer from eithertotal or partial failure. Drawn upon the concepts offered by phenomenology and taking into account the design-reality gaps and e-government dimensions proposed by Heeks (2003), this paper attempts to seek a freshexplanation of the phenomenon of e-government failure. Phenomenology as a theory, along with hermeneutics,offers a clear explanation on why e-government implementation fails. A better understanding of this phenomenonis expected to be useful to increase the chance of success and at the same time to reduce the risk of egovernmentfailure.

Metrics

  • 5 views
  • 1 download

Conference

Seminar Nasional Aplikasi Teknologi Informasi 2011

Seminar Nasional Aplikasi Teknologi Informasi (SNATI) is an annual conference on the applications... see more