Background: Jampersal program launched in 2011 aims to reduce maternal and infant mortality. West Nusa Tenggara (NTB) Province one the province that contribute the highest maternal mortality rate (MMR) in Indonesia. The study isaimed to evaluating Jampersal in the city of Mataram. Method: This study was conducted in 2012. The design was crosssectional. The locations were two health centres in Mataram City such as: Karang Taliwang and Karang Pule. The samples Jampersal targets such as: expectant mothers, maternal, and postpartum. The sampling was based on cohort data of mothers from selected health centres started from October 2011 to April 2012. The samples were randomly selected from70 people in each selected health centres (survey method formulation was applied). Results: Most of the 82.9% of usersutilize Jampersal Jampersal program for pregnancy checks 79.3%, 45.7% delivery assistance, postpartum examination and inspection 37.9% 32.9% new borns. A total of 59.4% of users Jampersal antenatal care at health centers, 34.9% and 2.8% Polindes gynecologist's office. Almost all users Jampersal health service to health professionals, yet still found 10% who do deliveries to non-health personnel. Samples not Jampersal most users 50% did not aid deliveries in health facilities. Conclusions: Program Jampersal public acclaim Mataram especially the poor. Most of the 62.9% of the sample knew Jampersal program as a guarantee given for free delivery. Even if the implementation is still not all perform at health facilities and health workers due to cultural factors still play a role, especially during childbirth because they still have powerto non-health.