PT United Tractors Tbk is the largest heavy equipment distributor and a leading Indonesian who provide products of world renowned brands such as Komatsu, UD Trucks, Scania, Bomag, Tadano, and Komatsu Forest. The use of information technology in PT United TractorsTbk already very high, visible from most of the transaction process that is already using the ERP-based information systems with sofwarenya named SAP. As for now the current state of the declining mining PT United Tractors Tbk still make a breakthrough in terms of services,one of which is the engine inspection program, known as PPM which currently rely solely on the data monitoring process excel. This is the impact of cost reduction on existing information systems. Because as we all know SAP requires no little cost in use. For that reason in the design of this system, the authors designed a web-based information system as the interface and MySQL as a database for storing data. The design of the system created to solve problemsthat occur in the monitoring process that requires a long process so that the process of followup is slow can harm customer. Design and implementation of the system is expected to accelerate the process of monitoring and follow-up customer needs in accordance with the needs of the company.