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description Journal article public Qawãnïn

Pelayanan Jasa Pijat Tuna Netra Terhadap Pelanggan

Dewi Suci Lestari
Published 2018

Abstract

Service company is a company that sells services to meet the needs of consumers. In other words, service companies selling "stuff" intangible”. Blind People Massage Kediri is one of the company in the field of Health. Massage is an muscular emphasis on certain parts of the body with the aim to eliminate the pain and brings the body back into good shape. Services are additional activities out of the main tasks given to the consumer as well as the perceived either as a appreciation or respect. The purpose of this study was to determine whether performing well regarding service and remuneration at the Blind Massage Kediri. This type of research is qualitative research. So this research is a field of research that is both analytic perspectivewhichis located in Kediri Blind Massage. Methods of data collection using interviews. The existing problems in this study then analyzed the normative approach and deductive-inductive analysis. The results of this study can be concluded that the service and remuneration at the Blind Massage Kediri have done much better.

Key Words: Service company, Blind People Massage

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