Humans are social beings who must interact to fulfill the needs of their personal lives and reach their goals. What we are discussing is about the relation between family or parents and school during the pandemic to achieve educational goals both nationally and institutionally. This is so crucial issue. We know both family social institutions and educational institutions have an important role in building and shaping the personality of each child. The purpose of this study is to explore how the collaboration carried out by schools and families or parents in accompanying and guding their children during the Covid-19 pandemic. The method used was a qualitative approach, where to see the phenomena occured in the online learning process and how the collaboration carried out by the teachers and parents made some effects. By taking a sample of one family, the datas collecting was carried out through observating, interviewing and documentating. The results of this study explainde that the collaboration between families and early childhood school during the pandemic can provide a better quality learning for students. The school provided the transforms of knowledge and noble values ??and also the development of children's potentions. But the process of character building that is built by the school, of course, needed an active collaboration with others, especially the family. Early childhood school and family have the same strong responsibility to make sure that the learning objectives could be achieved together during the long distance learning in the pandemic period.