Upaya Peningkatan Pelayanan Akta Kelahiran Di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Sidoarjo

Puspitasari, Laili Septaria

Abstract

: Birth certificate service has become one compulsory under the authority of regional government in regency. However, birth certificate service has own its poor reputation. This study has the objectives to describe and analyze improvement effort in birth certificate service and all factors that affecting in improving service at Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sidoarjo. This study use descriptive study with qualitative approach. Focus of this study were: (1) effort in improving of birth certificate service at Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sidoarjo, (2) factors that affecting improvement of service related with birth certificate service. result of this research is that there were efforts to improve servive of birth certificate service at Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sidoarjo by enabling and inhibiting factors. The advice given is the Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sidoarjo should be more active to improve service of birth certificate service.

Metrics

  • 67 views
  • 66 downloads

Journal

Jurnal Administrasi Publik Mahasiswa Universitas Brawijaya

Jurnal Administrasi Publik (JAP) merupakan jurnal elektronik online yang diterbitkan oleh Lembaga... see more