This study aims to determine the basis of decisions taken in the public provision of credit and credit arrears To determine the cause of the lending decisions. This type of research used in this study as well as the description of the research method used is qualitative. The results of the study can be seen a paramedic less memperhatiakan condition of economy and business risks that will be experienced by the debtor. In addition, most paramedics assess subjectively, an analyst should assess objectively. This is resulting in arrears, either late in paying or who fail to pay. The impact of late paying up failing to pay is not able to meet the set target and rising NPLs in the bank. Expected later management of PT. Bank Rakyat Indonesia Tbk has guidelines for the use of raw 5C, so as to facilitate orderly in analyzing. In addition, the manual can reduce or even eliminate the practice of subjective assessments when conducting analysis.