Pengaruh Kecerdasan Emosional Terhadap Kinerja (Studi Pada Karyawan PT. Jasa Raharja Cabang Jawa Timur)

Rani Setyaningrum • Hamidah Nayati Utami • Ika Ruhana
Journal article Jurnal Administrasi Bisnis S1 Universitas Brawijaya • July 2016 Indonesia

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(Bahasa Indonesia, 10 pages)


In an enterprise, the most important thing is manpower or human resources. Human resources are the most important asset as the driving dynamics of the company. Every human being wants to excel in everything, especially in the field of employment. Success in works supported not only of intellectual ability, but also supported by the ability to manage emotions that indicate whether or how to interact with others. This study aims to determine and explain the influence of emotional intelligence on the performance of employees, either partially or simultaneousl. Research type used is explanatory research with quantitative approach to determine the influence between variables , which test the hypothesis using descriptive statistical analysis and multiple linear regression analysis. Based on the research is that the variables of self-awareness , self-regulation , motivation , empathy and social skills have a significant effect partially or simultaneously to variable employee performance. The results also showed that the dominant variables that have an impact on employee performance is variable self-awareness. Keywoard: Self-Awareness, Self-Regulation, Motivation, Emphaty, and Social Skills, and Employee Performance.




Jurnal Administrasi Bisnis S1 Universitas Brawijaya

Jurnal Administrasi Bisnis S1 Universitas Brawijaya merupakan jurnal ilmiah yang memuat artikel b... see more