Pengaruh Brand Image Dan Persepsi Harga Terhadap Loyalitas Konsumen (Survei Pada Mahasiswa Pengguna Sepatu Merek Nike Di Fakultas Ilmu Administrasi Universitas Brawijaya)

Afif Rizal • Dahlan Fanani • Edriana Pangestuti
Journal article Jurnal Administrasi Bisnis S1 Universitas Brawijaya • December 2016

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(Bahasa Indonesia, 9 pages)

Abstract

This research aime to determine the influence of the Brand Image and Price Perception on Customer Loyalty. The type of this research is explanatory with quantitative approach. Location of the study at Administration Science Faculty Brawijaya University, student use Nike shoes. The sampling technique of this research is used purposive sampling with 120 people. Data analysis technique is used multiple regression with t test and F test. The result of this research based on determination coefficient is 0.528 amounted to 52,8 % of variable Customer Loyalty are influenced by the free variables Brand Image and Price Perception, 47.2 % variable customer loyalty influenced by other variables. There is a significant influence in partial (individual) on the free variable (Brand Image and Price Perception) of customer loyalty. Each has value t calculate>t table of 4.939>1,980 and 3.757>1,980. There is a significance influence in simultan test between brand image and price perception on customer loyalty. Each has value F calculate>F table of 67.573 > 3.074.

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Jurnal Administrasi Bisnis S1 Universitas Brawijaya

Jurnal Administrasi Bisnis S1 Universitas Brawijaya merupakan jurnal ilmiah yang memuat artikel b... see more