Pengaruh Konflik Kerja Dan Stres Kerja Terhadap Kinerja Karyawan (Studi Pada Karyawan PT Telkomsel Branch Malang)

Muhamad Rosidhan Anwari • Bambang Swasto Sunuharyo • Ika Ruhana
Journal article Jurnal Administrasi Bisnis S1 Universitas Brawijaya • December 2016 Indonesia

Download full text
(Bahasa Indonesia, 10 pages)

Abstract

Competitionuoperator ServicerCompany in Indonesia makesea lot of competitors for trying to compete in improving the performance of the company, it is influenced by the manysdemands of competitorssto provide the bestyservice. Theepurpose ofuthis study is to identify and explain the significant influence of Work Conflict, and Job Stress, the Employee Performance. This type of research is explanatorysresearch (explanatory research) withequantitative approach. Assample of 49erespondentsswho are employees of PT. Telkomsel Branch Malangusing sampling techniques saturated. Dataucollection methods used in this research is by distributingkquestionnairesedirectly in PT Telkomsel Branch Malang. Analysis of the data used is descriptivesanalysis and inferential analysis by using SPSS v 23.00 program for MicrosoftuWindowsBased on the results of multipleslinear regression analysis, it is known that Work Conflict variable partially have a significant influence oneEmployee Performance variable with value sig.t < alpha (0.013 <0.05). Job Stress variable partiallyshave a significant influence on Employee Performancenvariable with value sig.t < alpha (0.016 <0.05). The results of this study indicate thatywork conflict and work stress influence simultaneouslyson employee performance withvalue sig.F< alpha (0.000 < 0.05). Researcher's advice given to the company is, the companysshould beeable to manageswork conflictyand job stress in the company, so that theeemployees' performance can beyimproved.

Metrics

  • 299 views
  • 4740 downloads

Journal

Jurnal Administrasi Bisnis S1 Universitas Brawijaya

Jurnal Administrasi Bisnis S1 Universitas Brawijaya merupakan jurnal ilmiah yang memuat artikel b... see more