The Purpose of this research is to know and to find out how utilization of LAN for loan service Study at PT. Bank Rakyat Indonesia Tbk. Branch Malang, Kawi. Type of this research can be considered as the explanatory research with the method of interview, documentation, and observation for collecting data methods. For data analysis is using data analysis spiral to analyze qualitative data, researcher engages in the process of moving in analytic circles rather than using a fixed linear approach. Based on the survey results revealed the LAN used at PT. Bank Rakyat Indonesia Tbk. Branch Malang, Kawi in loan service can more improving more then before no using LAN in loan service. The survey results revealed the LAN is used at PT. Bank Rakyat Indonesia Tbk. Branch Malang, Kawi in loan service is not maximized. Topology is tree topology can be replaced with a star topology, because the star topology has more advantages. Use of software and hardware that consumes less support in improving employee performance. Internet use at PT. Bank Rakyat Indonesia Tbk. Branch Malang, Kawi is less than maximum should implement an intranet to help information system to be more easly, smoothly and efficiently.