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description Journal article public Jurnal Dunia Kesehatan

Hubungan Perilaku Caring Perawat Terhadap Tingkat Kepuasan Pasien Rawat Inap Di RSUD Klungkung

Aa Komp Ngurah Darmawan
Published 2016

Abstract

Caring behavior is a universal phenomenon which affects the way of man thinking, feeling, and having fellow relationship. Caring behavior in nursing sector plays an important role because it is the core of professional practical nursing which can produce own satisfaction to the patients and health service users. Caring behavior was obtained through questionnaire based on ten care active factors meanwhile the patients' satisfaction was measured based on five satisfaction factors. This study used analytical correlation research design and cross sectional design with the number of sample was 126 respondents which were chosen in inclusion and exclusion criteria. The data was analyzed using Rank Spearman Test in order to measure the level or close relations between two ordinal scale variables and also showed the correlation. The result of this study showed that there was significant relations between nurse caring behavior towards patients' satisfaction in inpatients ward of RSUD Klungkung with p value was 0,001 (p<0,05). Based on the results of this study, it is suggested to give more attention and enhance the caring behavior in implementing nursing care.

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